Privacy Policy

Last Updated: July 23, 2026
Boys & Girls Club of Hawaii respects your privacy. This Privacy Policy explains how we collect, use, store, share, retain, and protect personal information when you visit our website, submit an inquiry, register for programs, donate, volunteer, subscribe to updates, communicate with us, or otherwise interact with Boys & Girls Club of Hawaii. This Privacy Policy applies to website visitors, parents and guardians, members, prospective members, donors, volunteers, event participants, business contacts, and others who interact with us. In this Privacy Policy, “we,” “us,” and “our” refer to Boys & Girls Club of Hawaii. By using this website or providing personal information to us, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the website or submit personal information to us.

1. Who We Are

Boys & Girls Club of Hawaii is a nonprofit youth organization that provides programs, resources, activities, community services, donor communications, volunteer opportunities, and related support services in Hawaii. For questions about this Privacy Policy or to submit a privacy request, you may contact us at:
Boys & Girls Club of Hawaii
Email: info@bgch.com
Website: https://bgch.com/
Privacy Request Form

2. What Personal Information Means

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household. Personal information may include your name, email address, phone number, mailing address, donation information, volunteer information, program registration information, parent or guardian information, member information, online identifiers, communication history, or information you submit through our website forms.

3. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address, where applicable
  • Parent or guardian contact information, where applicable
  • Member, child, or youth participant information provided by a parent or guardian, where applicable
  • Program, activity, event, volunteer, or donation-related information
  • Emergency contact information, where applicable
  • Business name or organization name, where applicable
  • Preferred contact method
  • Information submitted through website forms
  • Messages, comments, or communications you send to us
  • Newsletter signup information, where applicable
  • Donation, payment, billing, or transaction-related information where applicable
  • Any other information you choose to provide

Information Collected Through Website Forms and Communications

When you submit a form, request information, register for a program, make a donation, inquire about volunteering, subscribe to updates, or contact us, we may collect and store the information you provide so we can respond to your inquiry, process your request, maintain communication records, and manage our relationship with you.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including IP address, browser type, device type, operating system, referring website, pages viewed, time spent on pages, clicks and website interactions, approximate location derived from IP address, cookie identifiers, pixel identifiers, and analytics identifiers.

4. How We Collect Personal Information

We may collect personal information when you submit a form on our website, request information about programs, membership, donations, volunteering, events, or services, register for programs, activities, or events where applicable, make a donation or pledge where applicable, subscribe to updates, contact us by email, phone, form, or other communication method, interact with our website, or through cookies, analytics tools, pixels, and similar technologies.

5. How We Use Personal Information

We may use personal information to respond to inquiries, process program, membership, volunteer, event, or donation requests, communicate with parents, guardians, members, donors, volunteers, partners, and community contacts, provide program, activity, event, volunteer, donor, and organizational updates, provide customer service, donor support, or community support, manage member, parent or guardian, donor, volunteer, subscriber, and business contact relationships, send newsletters, updates, announcements, fundraising communications, or marketing communications where permitted, process donations, payments, billing, or related transactions where applicable, improve our website, content, programs, services, and user experience, measure website performance, conduct analytics and reporting, prevent fraud, misuse, security incidents, or illegal activity, comply with legal, contractual, payment, tax, accounting, nonprofit, and business obligations, maintain internal records, enforce our terms, rights, agreements, or policies, and evaluate or complete an organizational transaction.

6. How We Share Personal Information

We may share personal information with trusted third parties when needed to operate our website, manage communications, process donations or payments, provide programs or services, or support our organization. These third parties may include website hosting and technology providers, website form providers, email or communication providers, donation, payment, billing, or fundraising platform providers where applicable, program registration, event, volunteer, or membership management providers where applicable, analytics and website performance providers, advertising, remarketing, and pixel technology providers where applicable, customer support, donor support, and business operations providers, contractors, consultants, volunteers, or service providers assisting with our organization, accounting, tax, legal, insurance, and professional advisors, information technology, security, and compliance providers, and government agencies, regulators, or law enforcement when required or appropriate.

We share only the information reasonably needed for these providers to perform their services. We do not allow service providers to use your personal information for their own marketing purposes unless permitted by law and disclosed in this Privacy Policy. We may also share personal information if required by law or when we believe disclosure is necessary to protect the rights, property, safety, or security of Boys & Girls Club of Hawaii, our visitors, our members, our donors, our volunteers, our website, or others.

7. Donations, Payments, and Transactions

If donations, payments, event registrations, or other transactions are accepted through our website or related organizational processes, they may be processed by third-party payment processors or donation platforms. We do not intentionally collect or store full payment card numbers on our website. Payment information is handled by payment processors according to their own privacy and security practices.

8. Cookies, Pixels, Analytics, and Advertising Technologies

Our website may use cookies, pixels, tags, scripts, web beacons, analytics tools, advertising technologies, and similar technologies. These technologies may be used to operate the website, remember your preferences, understand how visitors use the website, measure website performance, improve website functionality, detect fraud or security issues, understand the effectiveness of outreach or fundraising efforts, and provide more relevant content or advertising, where applicable.

Some cookies are necessary for the website to work. Other cookies and pixels may be used for analytics, advertising, or marketing purposes. You may manage cookies through your browser settings. If the website uses a cookie consent or preference management tool, you may also manage your preferences through the Cookie Preferences link or tool available on the website.

9. Do Not Sell or Share My Personal Information

We do not sell personal information in the traditional sense of exchanging personal information for money. However, like many websites, we may use cookies, pixels, analytics tools, advertising platforms, and marketing technologies that may be considered a “sale,” “sharing,” targeted advertising, or cross-context behavioral advertising under certain privacy laws. Where required by applicable law, you may opt out of certain cookies, pixels, analytics, advertising, or marketing technologies by using the “Do Not Sell or Share My Personal Information” link or Cookie Preferences tool available on our website.

10. Email, SMS, and Marketing Communications

We may contact you by email, phone, text message, or other communication methods for inquiries, program updates, donor updates, event updates, volunteer communications, newsletters, fundraising communications, promotions, or other communications related to Boys & Girls Club of Hawaii.

Email

You may opt out of marketing or fundraising emails by using the unsubscribe link included in the email or by contacting us directly. Even if you opt out of marketing or fundraising emails, we may still send transactional, program-related, donation-related, service, legal, safety, or relationship-related communications.

SMS/Text Messages

If you provide your mobile phone number and opt in to receive text messages, you consent to receive text messages from or on behalf of Boys & Girls Club of Hawaii. Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying “STOP” or following the instructions provided in the message. We do not sell, rent, or share SMS opt-in consent or mobile phone numbers with third parties for their own promotional use.

11. How Long We Retain Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information, the purpose for collection, legal or organizational needs, and applicable obligations.

12. How We Protect Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, alteration, or destruction. No website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security, but we work to protect personal information using reasonable safeguards.

13. Your Privacy Choices

Depending on where you live and how you interact with us, you may have certain privacy choices or rights regarding your personal information. These may include the ability to request access, correction, deletion, stop-contact requests, marketing or fundraising communication opt-outs, cookie opt-outs, and information about how we collect, use, share, or retain personal information. To exercise a privacy choice or submit a privacy request, contact us at: Email: info@bgch.com Privacy Request Form

14. State-Specific Privacy Rights

Residents of certain states may have additional privacy rights under applicable state privacy laws. Depending on your state and whether a particular law applies to Boys & Girls Club of Hawaii, these rights may include the right to know or access the personal information we collect, receive a copy of personal information in a portable format, correct inaccurate personal information, delete personal information, opt out of certain sales, sharing, targeted advertising, or profiling, limit certain uses or disclosures of sensitive personal information, and not be discriminated against for exercising privacy rights.

15. California Privacy Notice

This section applies to California residents where applicable. Depending on our organizational activities, applicable law, and the volume and type of personal information processed, certain California privacy laws may or may not apply to Boys & Girls Club of Hawaii in a particular year. Even where we may not be legally required to honor every request under the California Consumer Privacy Act or California Privacy Rights Act, we strive to provide reasonable privacy choices as a best practice.

Categories of Personal Information We May Collect

In the past 12 months, we may have collected identifiers, customer or donor records, commercial or transaction information where applicable, internet or electronic network activity, geolocation information, audio/electronic/visual or similar information, professional or business contact information, education or program-related information where applicable, and inferences or preferences.

Sources of Personal Information

We may collect personal information from you directly, parents or guardians where applicable, your communications with us, website forms, program registration forms, donation or payment transactions, website cookies, analytics and similar technologies, email and communication platforms, publicly available sources, and service providers.

Business or Organizational Purposes

We may collect, use, or share personal information for the purposes described in this Privacy Policy, including responding to inquiries, processing registrations or donations, providing programs or services, sending communications, donor support, member support, volunteer coordination, fundraising, outreach, marketing, analytics, security, compliance, and organizational operations.

Sale or Sharing of Personal Information

We do not sell personal information in the traditional sense of exchanging it for money. However, our use of certain cookies, pixels, analytics tools, advertising platforms, or marketing technologies may be considered a “sale” or “sharing” of personal information under California privacy law.

Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes other than those reasonably necessary to fulfill programs or services, process donations or payments, comply with legal obligations, prevent fraud, protect security, support safety, or support organizational operations.

Children’s Personal Information

We do not knowingly sell or share personal information of individuals under the age of 16. Where we collect information about children or youth participants, we do so for program, membership, safety, communication, legal, or organizational purposes, and generally through a parent, guardian, or authorized representative.

California Financial Incentive Notice

We do not currently offer a loyalty, rewards, or financial incentive program that provides benefits in exchange for the collection, sale, sharing, or retention of personal information. If we offer a promotion, giveaway, event incentive, fundraising campaign, or similar program that may be considered a financial incentive under applicable privacy laws, we will provide additional terms or notice at the time of participation.

16. Children’s Privacy

Boys & Girls Club of Hawaii provides youth programs and may collect limited personal information about children or youth participants when provided by a parent, guardian, authorized representative, or as otherwise permitted by law for program, membership, safety, communication, legal, or organizational purposes. We do not knowingly collect personal information directly from children under 13 through our website without appropriate parental or guardian consent. If you believe a child has provided us with personal information without appropriate consent, please contact us at info@bgch.com.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, donation platforms, payment platforms, program platforms, event platforms, social media platforms, or other third-party services. We are not responsible for the privacy practices, security, or content of third-party websites or services.

18. Business Transfers

We may disclose or transfer personal information in connection with an organizational or business transaction, such as a merger, consolidation, restructuring, financing, transfer of assets, transfer of records, or similar event.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, programs, services, technology, legal requirements, or organizational operations. When we update this Privacy Policy, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice where appropriate.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy choices, please contact us:
Boys & Girls Club of Hawaii
Email: info@bgch.com
Website: https://bgch.com/
Privacy Request Form

Do Not Sell or Share My Personal Information