The Boys & Girls Club of Hawaii Online Privacy Statement

Thank you for visiting www.bgch.com We appreciate the opportunity to interact with you on the Internet and are committed to protecting and safeguarding your privacy. The purpose of this Privacy Statement is to inform you about the types of information we might collect about you when you visit our site, how we may use that information and whether we disclose that information to anyone.

This site is provided by Boys & Girls Clubs of Hawaii (BGCH), a 501(c)(3) non-profit organization headquartered at 1000 Bishop St. Suite 505, Honolulu, HI, 96813. This Privacy Policy applies to the personal data provided to BGCH when you browse this website, make a donation, register for an event, sign up for a newsletter, or otherwise provide us with information via the website located at BGCH.com or any other domain names owned or controlled by BGCH (the “Website”). It also applies to personal data you may provide to BGCH via telephone, email, regular mail, social media, texting or in response to personal solicitations.

BGCH respects the privacy of every visitor to our websites. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy describes how we collect and use information about our online visitors. We will not collect any identifying or personal information about you while you are here except as set forth in this Privacy Policy.

Minors: BGCH does not intend to collect personal information from children under the age of 13. While we encourage children to visit our site and learn more about our programs, children under the age of 13 are not authorized to make a donation or purchase, sign up for an event or program, or otherwise provide any personally identifiable information without consent from a parent or legal guardian. We recommend that parents approve and closely supervise the activity of their children at this and all other online sites and discuss with their children restrictions regarding the online release of personal information to anyone they don’t know.

The Information BGCH Collects

We respect your privacy as our online guest, and we will not collect any identifying or personal information about you while you are here except as set forth in this Privacy Policy.

Information You Provide Directly: BGCH collects information in several ways from different parts of this site. BGCH may collect personal information from you when you register with this site or sign up for a program, initiative, or event. BGCH also may ask you for personal information at other times, such as when you ask a question, submit a comment, or report a problem with this site. If you contact BGCH, we may keep a record of that session or correspondence, including a record of your e-mail address. BGCH may also occasionally ask users to complete surveys for research purposes. There also may be services on this site that require you to fill out an online form or send BGCH an e-mail message in order to utilize these services. BGCH collects any information that you provide in such circumstances, including any personal information.

We may also ask you for identifying and personal information to:

Inform you of new services, changes or promotions, directly or via a third-party advertising or social media network: For the purposes of improving the relevancy and targeting of marketing, the information collected may be provided to third-party advertising or social media networks to generate “lookalike” or custom audiences.  This activity is governed by the network’s own privacy policy and terms and conditions. 

Invite you to receive periodic e-mail updates about our progress: When you accept, or “opt in,” we ask you to give us your e-mail address and respond to some questions that help us tailor our information to your interests. You can “opt out” of receiving these periodic updates at any time.

Processing any online donations, you make to BGCH: When you make an online donation, we ask you for your name, address, telephone number, email address, and credit card information. When you donate to honor someone else, we do not use the information you give us about that person for any other purpose.

Processing registration information for online sweepstakes or contests on the BGCH website: When you agree to give us identifying and personal information for online sweepstakes or contents, you are giving that information to BGCH in accordance with the applicable contest rules, and the parties we have involved in operating this site. You are giving it solely to enable the services this site provides.

Information We Receive Automatically When You Use Our Services. BGCH also may collect visitor information through Google Analytics, including IP addresses, domain names, and similar items regarding users of this site to measure the number of visits, pages visited, average time spent on this site, and similar metrics. This information is typically retained for 38 months.

“Cookies” may be used in connection with this site. A cookie is a small amount of identifier data that is sent to your browser from a web server and stored on your computer’s hard drive. By using cookies, information is potentially collected without your express knowledge. Most browsers are initially set to accept cookies but permit you to change the setting to refuse cookies or to be alerted when cookies are being sent. While refusal to accept cookies will not prevent the use of some portions of this site, other portions of this site may not function properly without cookies.

Generally, BGCH may use cookies and the information they provide to: (a) remind us of who you are; (b) access your account information in order to deliver to you better and more personalized service; (c) estimate our audience size; (d) determine the nature and extent of repeat usage; and (e) measure certain traffic patterns to understand how users’ habits are similar or different from one another, so that BGCH may improve our site. We also use many cookies on the [Website URL] domain for the purposes of traffic collection and analysis, third-party advertising modeling and remarketing, and testing for conversion rate optimization.

How BGCH Uses the Information It Collects

BGCH uses the information it collects through this site to improve its marketing and promotional efforts, to improve its content, and to customize this site’s services, content, and layout. BGCH may provide the information it collects through this site to third parties who provide services on BGCH’s behalf and, with your permission, to BGCH ’s business partners. BGCH may use the information it collects through this site to inform you of new services, changes, or promotions. If you do not want us to send you this type of information, please let us know by contacting us at info@BGCH.com We will not disclose your personal information collected through this site to third parties except as described in this Privacy Policy without first informing you of such change in our disclosure practices and providing you a choice regarding such disclosure.

How BGCH Shares the Information It Collects

BGCH understands the importance of privacy and confidentiality to users of this site.  BGCH may provide the information it collects through this site to third parties who provide services on BGCH’s behalf and, with your permission, to BGCH’s business partners. For example, we use one or more third-party financial institutions to process our credit card transactions. They receive the credit card number and other personal information of our donors only to verify credit card numbers and to process credit card transactions in a secure environment. In connection with the processing of such transactions, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor. Bloomerang (Donations) or KidTraks (Membership signup for Parents), whose use of your personal information is governed by their privacy policy, which may be viewed at KidTraks and Bloomerang. We also occasionally hire other companies to perform limited services on our behalf. We only provide those companies the information they need to deliver the service and prohibit them from using that information for any other purpose. Aggregated, depersonalized traffic data is shared with certain advertisers to optimize campaigns.

We respect our donors’ choices and control over their information. You, as a donor, may, at any time, have your name excluded from any donor list exchange activity.  To ask that your name be excluded from list exchange activity or to otherwise change how BGCH contacts you, please email us at info@BGCH.com.

BGCH will disclose information it collects through this site when required to do so by a court, regulatory agency, subpoena, law, regulation, or other body of competent jurisdiction and authority, and for administrative and other purposes that BGCH deems necessary to maintain, service, and improve its products and services and to protect its rights and property. Finally, if you become involved in any violation of security, violation of this website’s Terms of Use, or violation of any party’s or third party’s rights, BGCH may release information about you to assist in investigating, resolving, or remediating any such incidents.

Integrity and Security

In order to enhance privacy and security, BGCH maintains a current Secure Socket Layer (SSL) Encryption Certificate on official BGCH sites that permit a donor or supporter to provide their personal data.

BGCH employs commercially reasonable managerial and technical measures to help protect the security and integrity of the personal information it collects online through this site. You acknowledge, however, that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while BGCH strives to protect your personal information, BGCH cannot ensure the security of any information you transmit to or from this site.

Privacy Practices of Other Sites

This Privacy Policy only address the use and disclosure of information BGCH collects online through this site, not information that BGCH collects through other sources. For your convenience, this site may contain links, or addresses, that you can simply click to open other useful sites where we do not control the content or privacy policy. Carefully review the approach these sites take to your privacy before you use them or provide them with information.

We assume no liability for any unauthorized actions of third parties or accidental transmission errors that may disclose information about you, and BGCH is not responsible for these other sites’ privacy practices, which may be different from BGCH’s privacy practices.

Changes to This Privacy Policy

BGCH may revise this Privacy Policy at any time by updating this posting. Please consult this Privacy Policy regularly.

Contact us

If you have any concerns about our use of your information or about this Privacy Statement, please contact us at info@bgch.com. Please include your full name, address, phone number, and e-mail address in your opt-out request, and indicate how you would like your information restricted. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

Last updated: January 23, 2020   

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